From Reservation To  Local Compliance. Fully Automated.

Best Guest is a guest registration and compliance automation platform that automates online check-in, local authority reporting, the accommodation register, and local fee administration for accommodation providers across Europe.

No, Best Guest is not a Property Management System — it focuses exclusively on guest registration and legal compliance, not pricing, availability, inventory, or OTA synchronization.

It depends on the country your property is in — Best Guest supports each country's own reporting system, from fully automated APIs (like Czechia's UbyPort) to prepared documents for manual submission where no automated system exists yet.

Yes — Best Guest automatically imports reservations from Airbnb, Booking.com, and most channel managers and PMS platforms, and can send guest registration forms and start online check-in without manual intervention for bookings made through public booking links.

Yes — Best Guest is not a replacement for your channel manager or PMS; it runs alongside tools like Guesty, Cloudbeds, or Beds24 and focuses on guest registration and legal compliance instead of reservations, pricing, or distribution. Reservations are imported automatically from Guesty, Cloudbeds, Beds24, and other supported platforms. Best Guest then handles online check-in, guest data collection, local authority reporting, and the accommodation register. This allows you to keep your existing operational tools while eliminating the manual work associated with guest registration and legally required records.

Yes — Best Guest maintains your accommodation register automatically, in the format required by your country, keeping it ready for inspection at any time.

Yes — Best Guest was built around each supported country's legal requirements for guest registration, including digital signatures and a complete audit trail.

No — guests don't need to install an app; they receive a secure web link and complete registration directly in their browser.

If you already have a business ID, access to your local reporting system, and are registered for local accommodation fees with your municipality, you can usually set up Best Guest in less than an hour. If any of these registrations are still missing, they must be completed first and approved by the relevant authorities. We can help you with both the local authority registration process and local accommodation fee setup to make onboarding as smooth and fast as possible.

Best Guest automatically reminds guests to complete their registration and notifies you about any missing information. The admin dashboard clearly shows the status of every reservation, allowing you to spot potential issues early and complete the registration on arrival if necessary.

Once guests complete their online registration and you verify their details on your dashboard, Best Guest automatically formats and submits the compliance record to the relevant local authority — via API where available, or as ready-to-file documents where it isn't.

Best Guest automatically calculates local accommodation taxes based on guest information, identifies guests who are exempt from the fee, and helps you avoid overpaying. It also generates clear reports and records required by local authorities.

Hosts remain legally responsible for all submitted data. Best Guest acts as an automation tool: you can choose to manually review and confirm guest inputs or enable automatic closure workflows (where you accept responsibility for auto-finalized records).

No — Best Guest does not collect document photos. The check-in form instead collects address details, required compliance fields, and a digital signature.

Best Guest offers two pricing models: pay only for completed guest check-ins with no fixed commitment, or a monthly/annual subscription with unlimited forms per listing — both include the full feature set with no hidden fees.

Best Guest integrates with Guesty, Hostaway, Smoobu, Lodgify, Cloudbeds, Mews, SiteMinder, Avantio, Beds24, Hostfully, Hostify, Uplisting, Tokeet, OwnerRez, iGMS, Rentals United, Sirvoy, RMS Cloud, eviivo, Guestline, Little Hotelier, Zeevou, and Amenitiz, alongside direct OTA integrations for Airbnb, Booking.com, Expedia, VRBO, Agoda, and Trip.com. See our integrations page for setup guides.

Best Guest imports your reservations from booking channels or channel managers, sends each guest a secure link to complete check-in online before arrival, and automatically submits the required report to the local authority once the stay is verified.

Yes — you can start using Best Guest before your local authority registration is complete, and we'll help enable automated or semi-automated reporting once your access credentials arrive.

Best Guest stores data for the legally required retention period and allows exports at any time. After the retention period expires, data is securely deleted in accordance with applicable regulations.

No — guests can complete registration either before arrival or during check-in, though finishing it in advance reduces administrative work and surfaces missing information early.

Guests can complete registration forms in their preferred language. Best Guest automatically adapts the interface to provide a smooth experience for both domestic and international visitors.

Yes — Best Guest protects guest data with encrypted communication, audit logs, and role-based access controls, in line with GDPR.

It's the legally required record accommodation providers must keep of every guest who stays and their reporting obligations — the exact format is set by each country. Best Guest keeps it automatically and makes it available for inspections and exports.

Best Guest is not a property management system. It does not manage room pricing, inventory, channel distribution, or revenue management. Instead, it focuses exclusively on guest registration, online check-in, local authority reporting, accommodation records, and local compliance workflows — across every country you operate in.

Yes — Best Guest works across individual apartments, guesthouses, hotels, and larger portfolios, with reservations, guest registrations, and records for every property managed from a single dashboard.

Yes — you can export your accommodation register, local accommodation fee reports, and other records at any time for inspections, local authorities, or your own archives.

Best Guest validates required fields automatically and notifies guests about any missing information. Reservations that require attention are clearly highlighted in the admin dashboard, and guests receive automatic reminders to complete their registration. Hosts can also edit or supplement guest information directly in the administration panel whenever necessary. Final review and approval always remain under the accommodation provider's control.

Yes — the primary guest can either invite fellow travelers to complete their own information or enter it on their behalf, and Best Guest supports both workflows while ensuring all legally required information is collected.

Yes — you can start using Best Guest for new reservations immediately without migrating historical records, and we can help import older data later if needed.

You can export your records and legally required documentation at any time before cancelling. Your data remains accessible and portable according to the retention terms of the service.

Yes — you can try Best Guest free for 14 days with no long-term commitment, and cancel at any time.

Best Guest supports property managers and multi-property operations. Role-based access and centralized administration make it easy to manage larger portfolios.

No — guests don't need to install an app or create an account; they open a secure link, complete the required information, and confirm registration directly in their browser.

No — guests can complete registration before arrival so you can review it in the Best Guest dashboard in advance, though the accommodation provider always remains legally responsible for the accuracy and proper maintenance of the records. Hosts can review, edit, and approve guest information before it is submitted.

Best Guest continuously monitors changes to accommodation regulations, reporting requirements, and local accommodation fee rules in every country it supports. System updates are delivered automatically, so you do not need to manually adjust forms or workflows when legal requirements evolve.

Yes — Best Guest works equally well for a single apartment or a large portfolio, so you can start small and scale later without changing your workflow or software stack.

We help with initial setup, integrations, and even local authority or local fee registration if needed. Our goal is to get you up and running as quickly and smoothly as possible, in every country you operate.

Guests can complete registration on any device with a web browser, including computers and tablets. If necessary, hosts can also enter or update information directly in the Best Guest administration panel.

Yes — Best Guest supports both self-check-in and traditional in-person check-in, so you can review and approve guest information together on arrival or complete it online in advance.

Best Guest supports reservations created through public booking links and direct website bookings. Guest registration forms and online check-in messages can be sent automatically without manual intervention.

Yes, in most cases. Once you have collected all the required guest information, you can typically submit the report before the guest physically arrives — local regulations usually specify only the latest deadline for reporting, not the earliest time a report may be submitted. Best Guest allows accommodation providers to submit guest information as soon as the guest completes online check-in, where the local system supports it.