Amenitiz lets you schedule automated guest messages before, during and after the stay, so delivering your registration link is simple. Best Guest connects in two ways:

  • Automated messages — Amenitiz automated messages deliver your registration link.
  • iCal sync — Best Guest imports every reservation Amenitiz manages.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Amenitiz account
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://bestguest.app/l/your-listing?channel=amenitiz

(Use your real link. ?channel=amenitiz records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. In Amenitiz, go to Settings → Templates and click + New Template.
  2. Name it “Best Guest Registration”, set the delivery method to Email, and set Send time to N days before arrival (Amenitiz recommends 1–2 days before arrival for pre-arrival messages) — there’s no per-channel or OTA targeting, only an optional Rooms field if you want to scope the template to specific rooms instead of all bookings.
  3. Add your subject and message body, personalised with Amenitiz variables (first name, arrival date, room name), then preview, activate, and save.
Hello (guest first name),

Before arrival, please complete your online guest registration:
https://bestguest.app/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second automated message, timed 1 day after arrival instead of before it, using only the link:

Hello (guest first name),

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://bestguest.app/l/your-listing

Path 2 — iCal sync

Amenitiz generates a separate iCal link for each room or accommodation type rather than one combined property feed. To import Amenitiz reservations into Best Guest’s Reservation Verification, go to Channel Manager → iCals → [room/accommodation type], copy the link for each one, and paste it into the matching Best Guest listing. These feeds carry availability only, though — bookings made on an iCal-connected OTA don’t sync back into Amenitiz automatically, so add them there manually too, or Best Guest won’t see them.

  • Reservation confirmed → confirmation only
  • 2 days before arrival → registration link
  • Arrival day → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Departure → thank-you

Troubleshooting

Message didn’t send — confirm the automated message is enabled, the timing, and that a guest email is present.

Reservation missing in Best Guest — verify the URL and ?channel=amenitiz.

Next steps

Frequently asked questions

What if the automated message doesn't send?

Confirm the automated message is enabled, check the timing, and verify that a guest email is present on the reservation.

Informational only

This page is provided for general information and is not legal or tax advice. Rates, deadlines and exemptions are set by law and municipal ordinances and can change — always verify current requirements with your municipality or a qualified advisor.