Uplisting centralizes guest communication across channels, so you configure registration once rather than per OTA. Best Guest connects in two ways:

  • Automated messages — Uplisting automated messages deliver your registration link.
  • iCal sync — Best Guest imports every reservation Uplisting manages.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Uplisting account with connected channels
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://app.bestguestapp.com/l/your-listing?channel=uplisting

(Use your real link. ?channel=uplisting records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. Go to Inbox → Automated Messages.
  2. Create automated message named “Best Guest Registration”.
  3. Trigger Reminder of upcoming stay, timing 72 hours before check-in (24h for short stays; immediately for same-day).
  4. Filter Reservation status → Confirmed (add property/channel filters later).
  5. Delivery OTA messaging to start (email/SMS optional).
  6. Add the template using Uplisting’s dynamic tags.
Hello {guest_first_name},

Before arrival, please complete your online guest registration:
https://app.bestguestapp.com/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second automated message, timed 1 day after arrival instead of before it, using only the link:

Hello {guest_first_name},

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://app.bestguestapp.com/l/your-listing

Path 2 — iCal sync

To import Uplisting reservations into Best Guest’s Reservation Verification, copy the property’s iCal / calendar export link from Uplisting and paste it into Best Guest.

  • Reservation confirmed → confirmation only
  • 72h before arrival → registration link
  • 24h before arrival → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Departure day → thank-you

Troubleshooting

Message didn’t send — check the automation is enabled, trigger timing, filters, and reservation status.

Duplicate messages — if OTA automation and Uplisting automation both run, pick one primary layer.

Reservation missing in Best Guest — verify the URL and ?channel=uplisting.

Next steps

Frequently asked questions

What if guests receive the registration request twice?

This happens when both OTA automation and Uplisting automation are active for the same reservation. Pick one primary layer and disable the other.

Informational only

This page is provided for general information and is not legal or tax advice. Rates, deadlines and exemptions are set by law and municipal ordinances and can change — always verify current requirements with your municipality or a qualified advisor.