Zeevou builds automated guest messaging into the guest journey, so registration runs without manual effort. Best Guest connects in two ways:

  • Automated messages — Zeevou automated messaging (email/SMS) delivers your registration link.
  • iCal sync — Best Guest imports every reservation Zeevou manages.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Zeevou account with connected channels
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://bestguest.app/l/your-listing?channel=zeevou

(Use your real link. ?channel=zeevou records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. In Zeevou, go to the gear icon (top right) → Automated Messages → New Automated Message — this requires the Message Automation or Direct Booking Pro module. Name it “Best Guest Registration”.
  2. Set When to Based on Booking’s Timeline and choose the number of days before check-in (e.g. 2 days before).
  3. To scope the message to a single OTA, add a condition under Booking → Channel — a separate “Creation Source” filter also exists, but it isn’t clearly documented, so don’t rely on it for channel targeting.
  4. Add your message and insert Zeevou’s guest-name placeholder from the editor.
Hello (guest first name),

Before arrival, please complete your online guest registration:
https://bestguest.app/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second scheduled message, timed 1 day after arrival instead of before it, using only the link:

Hello (guest first name),

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://bestguest.app/l/your-listing

Path 2 — iCal sync

Zeevou publishes iCal links at the Unit Type or Unit level rather than one combined property calendar — a Unit Type feed blocks bookings across every unit of that type, a Unit feed covers just that one, and occupancy typically refreshes every 3–4 hours (it isn’t real-time, and pricing/availability aren’t pushed). To import Zeevou reservations into Best Guest’s Reservation Verification, go to Listings → [Unit Type or Unit] → Pricing & Availability → iCal Links, copy the iCal link, and paste it into Best Guest.

  • Reservation confirmed → confirmation only
  • 2 days before arrival → registration link
  • Arrival day → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Departure → checkout reminder

Troubleshooting

Message didn’t send — confirm the automation is enabled, the timing, and property assignment.

Reservation missing in Best Guest — verify the URL and ?channel=zeevou.

Next steps

Frequently asked questions

What should I check if a Zeevou message doesn't send?

Confirm the automation is enabled, the timing is set correctly, and the property is assigned to the message.

Informational only

This page is provided for general information and is not legal or tax advice. Rates, deadlines and exemptions are set by law and municipal ordinances and can change — always verify current requirements with your municipality or a qualified advisor.